Warm at Home

Macmillan Cancer Support works to ensure that every person diagnosed with cancer has access to effective financial advice and support services that cover a wide range of issues. Macmillan has developed these support services, in part using a holistic and person-centred model known as Improving the Cancer Journey (ICJ), throughout Scotland in partnership with local government, NHS and other voluntary sector and charitable organisations.

Having previously worked with Macmillan to support its frontline workers, EAS has again secured private sector funding to help support some areas of the ICJ project.

EAS’s involvement helps to ensure that people with cancer are not in fuel poverty, are living in a healthy environment and are protected from the additional stress that fuel poverty can cause while they are undergoing treatment.

Experience of working with this particular group of vulnerable clients has led to the knowledge that a significant minority do not qualify, for one reason or another, for either Scottish Government grant funding or for the GB-wide Energy Company Obligation. They are effectively living with a condition that requires additional warmth and comfort which they cannot have.

EAS is therefore working with Macmillan in Glasgow and the West of Scotland to ensure that Macmillan advisors have the appropriate level of skill to identify where insufficient heating and poor home energy efficiency are having an adverse effect on the health and wellbeing of a cancer patient.

They then make an onward referral to EAS’s delivery partner. The delivery partner undertakes a home visit and survey to determine the type of solution needed. This can include repair/replacement of a broken heating system, installation of a heating system where none exists, insulation and other energy efficiency measures, and small enabling measures, eg repairs to windows, doors etc.

EAS also administers a crisis fund to help pay outstanding fuel bills/debts. Those accessing the crisis fund receive tailored energy advice (and energy efficiency measures where appropriate) and benefit or income maximisation checks.

On completion in summer 2018, EAS will work with Macmillan to assess and evaluate the impact of the project.