Smart Energy in GB Communities Fund

Launch of the 2019 Smart Energy GB in Communities programme

EAS, along with our sister fuel poverty charity National Energy Action (NEA), leads part of Smart Energy GB’s partnerships programme working at local and regional level with trusted intermediaries to engage people who might otherwise experience a barrier to engaging with the smart meter rollout. Programme activities include training, funding and free resources to support engagement activities.

EAS is pleased to announce that the 2019 Smart Energy GB programme launches on the 7th March, with support and funding being targeted to organisations reaching people over the age of 65.

Insight tells us that older people are less likely to take up a smart meter than any other age group. Despite evidence that the over 65s are well informed about smart meters, they have the highest levels of concern about them amongst the GB population. The areas most concerning for older people include technical issues with smart meters and their installation; in particular, switching. This year, the Smart Energy GB in Communities programme aims to engage and work with trusted partners supporting people over 65 to help address their concerns.

Organisations helping people over the age of 65 could benefit from grants of up to £25,000

Grants of up to £25,000 are available for organisations that can deliver support to people in this year’s target group: people over the age of 65.

We are seeking applications from large, regionally based organisations, ideally with local networks and with substantial face-to-face reach, that can deliver support to people over the age of 65.  Housing associations and local authorities are eligible to apply too.

We are looking for applicants that have a trusted voice in their community and can provide support to people aged 65+ to help them address their concerns and increase the number of people over 65 getting a smart meter.  

Full details are included in our Guidance Document on the NEA website. Please read this before completing an application form and Project Plan. If you have any queries please contact us.

All applications should be completed using the application form and Project Plan. The deadline is Tuesday 9th April 2019 and all applications should be submitted electronically to We aim to appoint successful projects in late May, with delivery running until 11th December 2019.

Smart meters and the rollout

Smart meters replace the traditional meters we currently have in our homes. They enable accurate bills, near real time information on energy use in pounds and pence, and greater control over the way we buy and use energy. The smart meter rollout is an essential technology upgrade, unprecedented in its scale, to improve Great Britain’s energy infrastructure.

Our task is to support the rollout of smart meters so that everyone has the opportunity to share in the benefits that they bring for households, our economy and our environment.

86% of people with a smart meter have said that they have changed how they do things around the house to use less energy. See how smart meters are benefitting millions of people here.

For further information and FAQs about smart meters click here.

EAS and NEA are offering smart meter briefings for regional organisations reaching the over 65s

Fully funded smart meter bite size briefings are available for large/regional organisations who reach people over the age of 65.

Since 2016, 1,392 frontline staff have attended our smart meter training. The feedback on the quality of the training has been overwhelmingly positive helping advisors feel confident to share information and respond to queries about smart meters. Last year, 95% of delegates agreed the training/briefing would enable them to help their beneficiaries understand more about smart meters and the rollout.

Our free briefings will help you understand more about the rollout, including the benefits and the challenges so you are better able to answer questions from your service users. We are keen for partners and teams who are new to the rollout to benefit from these.

Please get in touch to tell us how you could benefit from a briefing. Capacity is limited so please contact

For further information please visit

Free resources are available

If you know of someone who could benefit from a smart meter but who needs help understanding how to get one, or what they are, Smart Energy GB has free printed leaflets and downloadable materials available to help explain smart meters and the national rollout. Access your free informational leaflets in the resource centre.

A number of resources are also available to download in alternative formats (braille, easy read, large print, audio and British Sign Language), bilingual materials (English/Welsh) and in five additional languages (Bengali, Urdu, Polish, Guajarati and Punjabi).