Free Smart Meter Champion Training

Smart Energy GB in Communities, led by our sister organisation NEA, forms a part of Smart Energy GBs partnerships programme. The programme has been active since March 2016, and has already worked with an extensive number of partner organisations. In 2016 we trained 439 smart meter Champions across 239 different organisations.

EAS believes that smart metering has the potential to provide real benefits for vulnerable and low income householders, but only if these individuals are effectively engaged and supported throughout the smart meter journey, and feel able to make an informed decision.

Working in partnership with organisations across Great Britain is an integral part to our approach to ensure trusted intermediaries, those who know the people they work with best, are able to support vulnerable and hard to reach households effectively over the next 5 years and beyond.  Our 2017 programme focuses on one specific priority group, over 65’s without personal internet access, who have been identified as a specific priority group who need more support to effectively engage with the campaign led by Smart Energy GB and the smart meter rollout.

NEA’s one day accredited smart meter training course is an introductory course which will provide an overview of the campaign, smart meters, the roll out and available support for organisations and for individuals.

By the end of the course trainees will be able to:

  • Understand the role of Smart Energy GB, the campaign and Smart Energy GB in Communities
  • Understand the smart meter rollout programme and feel confident to respond to customer queries and know where to source additional information
  • Explain what a smart meter and the in-home display does and how they work
  • Understand the challenges that people may face on the smart meter journey
  • Understand the obligations and responsibilities held by the energy companies and installers.
  • Know how to motivate colleagues to get involved and cascade your learning
  • Understand the monitoring and evaluation requirements of the programme

If you are interested in benefiting from free training and you currently work with our 2017 priority group please contact us to register your interest and we will be in touch to provide you with dates. Training provision is limited and subject to availability.