Further Links
An All-Party group at Westminster composed of MPs and associate members (including EAS) to discuss the need for long-term investment in energy efficiency improvements. In the shorter term it seeks to raise awareness about welfare benefit payments and social tariffs.
An independent Scottish charity supporting communities to develop sustainable energy projects. Community Energy Scotland is also the manager for Communities and Renewable Energy Scheme (CARES), a Scottish Government funded grant scheme to support and finance community scale renewable projects (now open to landowners and farmers working in cooperation with their community).
08454 040 506
National helpline providing information and advice on energy supply complaints for domestic and business customers.
The UK Government Department responsible for climate change mitigation and energy policy, including supporting energy consumers and the issue of fuel poverty.
DECC Switchboard: 0300 060 4000
The UK Government Department responsible for benefits, including Winter Fuel Payments, Cold Weather Payments and Fuel Direct.
An independent grant-giving trust that supports projects and research in two main areas: the relief of fuel poverty and the promotion of energy efficiency; and vulnerable consumers - multiple needs and preferences.
Provides grants to help customers by reducing the burden of their debts and helping them meet their future bills.
A network of UK organisations from the public, private and voluntary sectors working to achieve energy efficiency in homes and alleviate fuel poverty.
Scottish Government fund which aims to cut bills, boost incomes and make homes warmer and more energy efficient.
A non-profit organisation, funded by both government and the private sector, which promotes the sustainable and efficient use of energy by homes and businesses.
0800 512 012 (in Scotland this number is now rebranded as the Home Energy Hotline).
A network of local advice centres operating across Scotland giving free, impartial energy efficiency advice to householders, community groups, businesses and the public sector.
Independent ombudsman service to help resolve customer complaints / disputes with energy suppliers.
GROS collects annual statistics which monitor the level of increased winter mortality (excess winter deaths).
Forum set up with the aim of optimising the contribution which the health and housing sectors make to the delivery of energy improvements to vulnerable households.
0800 512 012
The Scottish Government's 'one stop shop', a single point of contact for householders. Call the Home Energy Hotline for a Home Energy Check and for further information and advice about what help is available.
0800 336 699
Run by the Energy Retail Association on behalf of energy suppliers to offer practical energy advice to people concerned about paying their energy bills.
0808 808 4000
Confidential and independent advice on how to deal with debt problems.
EAS's sister organisation in England, Wales and Northern Ireland. NEA aims to eradicate fuel poverty and campaigns for greater investment in energy efficiency to help those who are poor or vulnerable.
An online database which aims to bring together research and publications relevant to fuel poverty. It is open to all and researchers are encouraged to submit their publications for inclusion.
The regulator for Britain's gas and electricity industries.
A membership based charitable organisation campaigning on poverty issues and social exclusion in Scotland.
Energy Saving Trust service, providing information on energy efficiency in housing, relevant legislation and grants to local authorities and housing providers.
The membership body for Scotland's Housing Associations.
The core task of the Forum is to monitor and advise Scottish ministers on progress towards the 2016 target for the eradication of fuel poverty.
Provides grants to help individual Scottish/British Gas consumers in need to meet arrears of energy charges and other household bills and costs, and funds voluntary sector organisations to provide money and debt advice services.
Scottish Government-run housing research project, looking at both the physical condition of Scotland's homes as well as the experiences of householders. A key source of the most up to date fuel poverty statistics.
Provides information detailing the extra help available for vulnerable customers, as well as tips about keeping warm during the winter.
Provides funds for not-for-profit organisations who work with or represent the vulnerable and fuel poor to help those most in need.
The forum for Scotland's renewable energy industry, supporting the development and provision of a sustainable energy future for Scotland.
Established to encourage greater awareness of the benefits of domestic solid fuel heating among the general public, it offers advice on all matters concerning the use of solid fuels both to domestic consumers and professionals.