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Further Links

All-Party Parliamentary Fuel Poverty and Energy Efficiency Group

An All-Party group at Westminster composed of MPs and associate members (including EAS) to discuss the need for long-term investment in energy efficiency improvements. In the shorter term it seeks to raise awareness about welfare benefit payments and social tariffs.

 

Citizens Advice Bureau (Scotland) 0808 800 9060

Citizens Advice can provide independent and impartial help and advice. It can also refer you to other useful organisations. It is a Government funded service.

 

Eaga Charitable Trust

An independent grant-giving trust that supports projects and research in two main areas: the relief of fuel poverty and the promotion of energy efficiency; and vulnerable consumers - multiple needs and preferences.

 

EDF Energy Trust

Provides grants to help customers by reducing the burden of their debts and helping them meet their future bills.

 

Energy Bill Revolution

The Energy Bill Revolution is a movement of people and organisations committed to ensuring warm homes and lower bills for all.

  

Energy Supply Ombudsman

Independent ombudsman service to help resolve customer complaints / disputes with energy suppliers.

  

First Utility Foundation

First Utility has become the first independent energy company to reach one million customer accounts; and to mark this achievement, the company is pledging one per cent of its profits every year to support vulnerable families and individuals across the UK.

 

Home Energy Scotland hotline 0808 808 2282

 The Scottish Government's 'one-stop shop'. A freephone number which will direct you to the Home Energy Scotland (HES) hotline. HES is a network of local advice centres across Scotland which offer free and impartial energy efficiency advice to householders, community groups, businesses and the public sector. HES advisors can also help you access funding and other energy efficiency offers.

 

Home Heat Helpline 0800 336 699

 Run by the Energy Retail Association on behalf of energy suppliers to offer practical energy advice to people concerned about paying their energy bills.

 

National Debtline (Scotland) 0808 808 4000

 Confidential and independent advice on how to deal with debt problems.

 

National Energy Action (NEA)

EAS's sister organisation in England, Wales and Northern Ireland. NEA aims to eradicate fuel poverty and campaigns for greater investment in energy efficiency to help those who are poor or vulnerable.

  

National Records of Scotland (NRS)

NRS is an organisation, created on 1 April 2011 by the amalgamation of the National Archives of Scotland (NAS) and General Register Office for Scotland (GROS), which collects annual statistics which monitor the level of increased winter mortality (excess winter deaths).

 

Ofgem

The regulator for Britain's gas and electricity industries.

 

The Poverty Alliance

A membership based charitable organisation campaigning on poverty issues and social exclusion in Scotland.

 

Scottish Fuel Poverty Forum

The core task of the Forum is to monitor and advise Scottish ministers on progress towards the 2016 target for the eradication of fuel poverty.

 

Scottish/British Gas Energy Trust

Provides grants to help individual Scottish/British Gas consumers in need to meet arrears of energy charges and other household bills and costs, and funds voluntary sector organisations to provide money and debt advice services.

 

Scottish House Condition Survey

Scottish Government-run housing research project, looking at both the physical condition of Scotland's homes as well as the experiences of householders. A key source of the most up to date fuel poverty statistics.

 

Scottish Hydro/SSE - Help and Advice

Provides information detailing the extra help available for vulnerable customers, as well as tips about keeping warm during the winter.

 

ScottishPower Energy People Trust

Provides funds for not-for-profit organisations who work with or represent the vulnerable and fuel poor to help those most in need.

 

Solid Fuel Association

Established to encourage greater awareness of the benefits of domestic solid fuel heating among the general public, it offers advice on all matters concerning the use of solid fuels both to domestic consumers and professionals.