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Advisors Toolkit

The Advisors Toolkit has been developed to provide a wide range of easily-accessible, practical information relating to fuel poverty and energy efficiency.  The Toolkit is aimed primarily at supporting frontline advisors from various fields whose clients include the vulnerable and/or those in fuel poverty. 

The Toolkit will be further developed over time, building on relevant policy and legislation as well as the experience and knowledge generated by work colleagues, member organisations and feedback from the frontline advisors using the Toolkit.   

The Toolkit is available to download below in three formats - in full, by chapter and as individual factsheets. If you choose to download or print this resource and use it offline please check back regularly to see if there are any updates.

Last Updated: 24 November 2011

Download the Advisors Toolkit in full

 

I. WAYS TO SAVE MONEY

  1. Billing and Payment
  2. Meters and How to Read Them
  3. Tariffs and Switching
  4. Insulation and Other Physical Measures
  5. Home Energy Monitors and Smart Meters – Monitoring Energy Usage
  6. Renewables
  7. Hints and Tips

II. PAYING FOR ENERGY

  1. Understanding Fuel Bills
  2. Paying by Direct Debit and Standing Order
  3. Paying Quarterly on Receipt of Bill
  4. Prepayment Meters
  5. Regular Payment Schemes
  6. Fuel Direct

III. INSULATION AND OTHER PHYSICAL MEASURES

  1. Draughtproofing
  2. Tank and Pipe Insulation
  3. Loft Insulation
  4. Cavity Wall Insulation
  5. Solid Wall Insulation – Internal and External

IV. SOURCES OF HELP AND FUNDING

A. GOVERNMENT SCHEMES AND PROGRAMMES

  1. Scotland

a. Energy Assistance Package

       2.  GB-wide

a. Feed-in Tariffs
b. Renewable Heat Incentive
c. The Forthcoming Green Deal 

B. HELP FROM ENERGY SUPPLIERS

  1. CERT – Carbon Emissions Reduction Target        

C. OTHER SOURCES OF HELP

V. MAXMISING INCOME

  1. Department for Work and Pensions/ DirectGov
  2. Winter Fuel Allowance and Cold Weather Payments

VI. RENEWABLES 

  1. Renewable Technologies and Planning
  2. Solar PV
  3. Solar Thermal
  4. Wind Turbines
  5. Ground Source Heat Pumps 
  6. Air Source Heat Pumps 
  7. Water Source Heat Pumps 
  8. Micro Combined Heat and Power
  9. Wood Fuelled Heating (Biomass)
  10. Micro Hydro

VII. ADEQUATE HEATING AND HEALTH

  1. The Impact of Cold Temperatures on Health
  2. Getting the Temperature Right
  3. Condensation and Dampness